Mrs. Shiva is a woman from a large family. Because of the enormous amount of people in her family, family members die almost every day, which makes her a loyal customer of Mushnik's Florist for funeral arrangements.
"The Shiva's are our most important funeral account. That big enormous family, they're dropping off like flies!" -Mr. Mushnik
- "Shiva" is actually a name of a Jewish ceremony of mourning the dead